Our Policy
It is our corporate policy to ensure clients we work with have confidence in the way we transact our business, it is vital that clients know at Emerald International Consultancy LTD we only accept clients that has been thoroughly vetted. Due diligent is the corner stone of our company success. To enable us to fully implement clients request with no rooms for errors, we request all engaging client to send written instructions in the form of Request For Quotation, Letter of Intent or an Irrevocable Corporate Purchase Order along with their corporate profile.
We may decline sourcing products for any client that refuse to oblige us the above request regardless of the level of business.
To ensure clients receive excellent customer experience it is important that all clients request and instructions are implemented to the letter, sound in the knowledge that thorough due diligent has been conducted prior. It is imperative therefore that clients states on their Request For Quotations, Letter of intent and Irrevocable Confirmed Purchase Order, the product(s), Quantity, Contract terms, Delivery terms, Discharge and product specifications they are interested in.
We deal direct with clients or their legally appointed mandates, in the event we have to liaise with clients via an intermediaries, we will only do so on the proviso that these intermediaries are Ready, Willing and Able to release the details of their clients once all relevant legal documents have been executed for comfort guarantying appropriate commission payment and non circumvention such as a Memorandum of understanding (MOU), Non Circumvention, Non-Disclosure Agreement (NCNDA) and an Irrevocable Master Fee Payment Agreement (IMFPA). Where intermediaries still refuse to disclosure the contact details of their referred client we will have no option but decline such referral.
Due to confidentiality and Data Protection It is our policy to send all transactions documents direct to the client and their legally appointed mandates. It is not incumbent on the company to channel vital confidential transaction documents via intermediaries to the buyers or sellers. By engaging with our company, all clients agree to the above terms and conditions.